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------------------------------------------------------------
README for Microsoft(R) NetMeeting(TM) 2.0 Beta 2
December l996
------------------------------------------------------------
(c) Copyright Microsoft Corporation, 1996
This document provides complementary or late-breaking information
to supplement any existing documentation.
------------------------
HOW TO USE THIS DOCUMENT
------------------------
To view Netmeet.txt on screen in Notepad, maximize the Notepad window.
To print Netmeet.txt, open it in Notepad or another word processor,
then use the Print command on the File menu.
CONTENTS
========
OVERVIEW
To Run Microsoft NetMeeting
To Uninstall Microsoft NetMeeting
USING MICROSOFT NETMEETING
PLACING A CALL
Using Place Call
Calling a Conferencing Service Provider
Warnings and Known Bugs
RECEIVING A CALL
SHARING AN APPLICATION
Warnings and Known Bugs
WHITEBOARD
CHAT
FILE TRANSFER
Warnings and Known Bugs
AUDIO COMMUNICATION
Warnings and Known Bugs
VIDEO
HANGING UP
KNOWN ISSUES
WINDOWS NT ISSUES
OVERVIEW
========
Microsoft NetMeeting is a set of application and network
components that enable real-time audio, video and data
communication over the Internet.
In order to use Microsoft NetMeeting, you must have the
following configuration:
- Microsoft Windows 95
486/66 with 8MB of RAM
(Pentium with 12MB of RAM recommended)
--OR--
Microsoft Windows NT 4.0
486/66 with 16MB of RAM
NetMeeting does not run on Windows 3.1(R). This version of
NetMeeting runs only on English (United States) versions of
Microsoft Windows.
- Microsoft NetMeeting works best with a fast Internet connection
(28.8-baud or faster modem, or local area network)
- To use the audio features of NetMeeting, you need a sound card,
speakers, and a microphone.
- To use the video features of NetMeeting, you need a sound card and
a video capture card and camera, or a video camera that connects
through your computer's parallel (printer) port. Video does not work
on some computers with a processor slower than a Pentium.
Computers with a bi-directional (ECP or EPP) parallel port will perform
noticeably better with parallel video cameras than computers with
a uni-directional parallel port.
Cameras that connect to a video capture card will utilize less of
your computer's processor than cameras that connect through your
computer's parallel port. It is recommended that you not use a
color parallel camera if your computer is not a Pentium 133 or
better.
The application sharing feature may not perform well while you are
using audio and video and connected over a slow connection.
Additionally, you may experience choppy audio while using video.
The default setting for video over a 28,800 modem connection is
set to low quality, to change this setting click options in the
tools menu, select the video tab, and change the Send Quality option.
It is strongly recommended that you uninstall earlier beta versions of
Microsoft NetMeeting before installing NetMeeting 2.0 beta 2. NetMeeting
Beta 2 audio features will not work with NetMeeting Beta 1 audio features
if either computer has a 486 processor.
If NetMeeting is installed in a directory with a path name that
contains extended characters, application sharing may not work.
For more information about NetMeeting, see
http://www.microsoft.com/netmeeting/
To Run Microsoft NetMeeting
---------------------------
1. After the installation is finished, if a dialog box appears
asking if you want to restart your computer, click Yes.
2. Start Microsoft NetMeeting as follows:
- Click the Start button, and then point to Programs.
- Click Microsoft NetMeeting.
3. When you open Microsoft NetMeeting for the first time, a
wizard appears that helps you get ready to use NetMeeting.
If you cancel this wizard, you will not be able to use
NetMeeting.
To Uninstall Microsoft NetMeeting
---------------------------------
1. In Control Panel, double-click the Add/Remove Programs icon.
2. Click the Install/Uninstall tab.
3. Click Microsoft NetMeeting, and then click Add/Remove.
4. If a dialog box appears asking if you want to restart your
computer, click Yes.
USING MICROSOFT NETMEETING
==========================
- Microsoft NetMeeting now includes support for the H.323 audio
conferencing standard. NetMeeting can be used to place calls to
and receive calls from products that are H.323 compatible, including
the Intel IPhone (TM)
- NetMeeting help has not yet been updated for version 2.0. Some
topics may be incorrect, and some links may be broken.
- When you first run Microsoft NetMeeting, a setup wizard prompts
you for the name of the User Location Server (ULS) you want to
use. Microsoft maintains the following User Location Servers on
the Internet:
uls.microsoft.com
uls1.microsoft.com
uls2.microsoft.com
uls3.microsoft.com
uls4.microsoft.com
uls5.microsoft.com
- Whenever you run Microsoft NetMeeting after you have completed
the setup wizard, you are automatically logged on to the ULS you
specified. This server maintains a list of the people currently
running Microsoft NetMeeting and their IP addresses. You can use
this service to locate people to meet with by double clicking their
name in the main NetMeeting window, or you can click Place Call
in the Call menu and type the person's computer name, IP address,
e-mail address, or modem phone number in the Address field.
You can use a web view of the User Location Service to call people
by clicking Call, then Web Directory. In the Web Directory, click
the name of the person you wish to call.
- To use the User Location Server to find people running Microsoft
NetMeeting on the Internet, type the name of the server you would
like to use in the directory edit box and press return.
Microsoft maintains the following User Location Servers:
uls.microsoft.com
uls1.microsoft.com
uls2.microsoft.com
uls3.microsoft.com
uls4.microsoft.com
uls5.microsoft.com
NOTE: You will not be able to use these servers to locate
people on the Internet if you connect to the Internet
through a proxy server.
For information about setting up your own User Location Server,
see the ULS information on http://www.microsoft.com/intdev/msconf/
- The email address you supply in NetMeeting may only contain characters
that are legal in an email address. For example, it may not contain
special characters or spaces.
- Audio works only over TCP/IP between two people. You can use all
other features with more than two people over TCP/IP, modems,
and IPX.
- Microsoft NetMeeting supports meetings of up to 32 people. In
addition, only the first two people connected with audio and video
can participate in an audio and video call, and only three people
can share applications from their computers at one time. The total
number of people that can successfully participate in your meeting
will vary based upon available network bandwidth and the speed of the
participant's computers.
- Some activities might cause large amounts of data to be sent
between the computers in your meeting(for example, speaking and
sharing several applications while transferring a large file) In
extreme cases, this might cause computers in the meeting to become
very slow. To remedy this, stop one or more of the meeting
activities.
- If you try to make a TCP/IP call on your local area network
and MSN or Dial-Up Networking displays a connection dialog box,
you can disable this by double-clicking the Internet icon in
Control Panel and then making sure that Auto-Dial is not selected.
- Sharing of DirectX, MS-DOS, and graphic-intensive games and
AVIs does not work well and is not supported.
- If different computers have different screen resolutions during
a meeting, the shared windows can be as large as the highest
resolution desktop allows. Users with lower resolution desktops
will have to scroll to view windows that don't fit their screens.
- When you share an application, others can use the File Open
and File Save dialog boxes in your application to access files on
your computer or network. You will be able to see everything
other users are doing in your shared applications.
To stop someone from using your shared program while you do not
have control of the cursor, press ESC.
To stop someone from using your shared program while you do
have control of the cursor, click the Work Alone button.
It is not recommended that you leave your computer unattended
while sharing an application and collaborating.
- Some software installation programs will not function properly
while Microsoft NetMeeting is running.
- You must have a 32-bit TCP/IP stack and Windows Sockets interface
to use Microsoft NetMeeting with TCP/IP. Microsoft NetMeeting has
been tested with the 32-bit TCP/IP and Windows sockets built into
Windows 95 and Windows NT 4.0.
- If you want to call someone by using a modem, and you must dial
a 9 to get an outside line, make sure you type a "-" in front of
the 9 at the beginning of the phone number.
For example, you might specify the following number:
-9,7034501
- Application Sharing, Whiteboard, and Chat might not work properly
between computers with different language settings and keyboard
layouts.
- Microsoft NetMeeting supports using Windows 95 and Windows NT 4.0
system policies to set default configurations in a corporate
environment.
Microsoft NetMeeting system policies are documented, and a
system policy file is included in the NetMeeting Resource Kit.
More information about the NetMeeting Resource Kit can be found
at http://www.microsoft.com/netmeeting/.
- NetMeeting might hang when it starts up if there are damaged
fonts in your fonts folder.
- NetMeeting does not function properly over SLIRP connections or
other simulated SLIP/PPP connections.
PLACING A CALL
==============
You can place Microsoft NetMeeting calls to multiple users. Any
person in a meeting can place Microsoft NetMeeting calls to
other people. In addition, other people can join a Microsoft
NetMeeting call in progress by calling one of the participants.
When you run Microsoft NetMeeting, you are automatically logged
on to a User Location Server. This server maintains a list of the
people currently running Microsoft NetMeeting and their IP addresses.
You can use this service to locate people to meet with by
double clicking their names in the main NetMeeting window;
or, if the person you want to call is logged on to the same server
as you, you can call the person by typing selecting Place Call in the
Call menu and typing their e-mail address into the Address field.
You can also use the address field to type either the computer
name or modem phone number of the person you want to call.
In the Directory, the Refresh button refreshes the list of
people logged on to the User Location Server. The Stop button
stops opening the list of people logged on to the User Location
Server.
Warnings and Known Bugs
-----------------------
- Only calls placed using a modem may be canceled using the
Cancel Call Placement menu item.
- Audio calls can be made only over TCP/IP and can include only
two people.
- If you cannot connect to someone by using their computer name,
try using their IP address.
- IPX meetings can be started if both people do the following:
- Have Microsoft IPX/SPX-Compatible Protocol installed.
- Select Options in the NetMeeting Tools menu, click the Protocols
tab and ensure that Network (IPX) protocol is checked.
And one person does the following:
- Call using the Place Call dialog box, choosing the IPX
protocol, and entering into the Address box the full 8:12
net number and Ethernet address of the intended recipient of
the call--for example, 00002702:112233445566.
- NetMeeting does not work over a direct cable connection between
computers.
- If you click someone's name in a User Location Service (ULS)
directory web page and get an error message saying that the file
type is unrecognized, you need to configure your browser to associate
the ULS directory files with Microsoft NetMeeting.
For instructions on how to do this, refer to your browser's
documentation. You will need the following information:
MIME file type: "text/iuls"
Command line: "rundll32.exe msconf.dll,NewMediaPhone %l"
MIME file type: "text/h323"
Command line: "rundll32.exe msconf.dll,NewMediaPhone %l"
- Some ISDN devices are configured to automatically connect to
the network. This might cause the ISDN device to try to connect
to the network while NetMeeting is running. To stop this from
happening, disable Auto-Dial on the ISDN device.
- If the User Location Server is temporarily unavailable, there
might be a brief period of time after the server returns when
your name is not listed in the directory.
- If you do not see your name in the list of names on the User
Location Service you might not be logged on, or you might be
logged on to a different User Location Service. To change the User
Location Service you log into, click the Tools menu, click Options,
and then change your User Location Service Name.
To log on to the User Location Server, click the Call menu, and
then click Log On to User Location Service.
- If you want to place a call to a person using PictureTel
LiveShare version 3.x or earlier, carry out the following steps:
1. Click the Tools menu, click Options click the Protocols tab.
2. Select the checkbox for the LiveShare protocol you want to use.
3. Select the corresponding NetMeeting protocol if available.
For example, to place a modem call to someone using LiveShare,
you would need to select both the Modem and Modem for LiveShare
Networks check boxes.
TIP: To show LiveShare protocols, make sure the following check
box is selected: "Use additional protocols for compatibility with
PictureTel LiveShare 3.x and earlier."
- If you have an active network connection using a network card
and a second active connection using a modem or a second network
card, you might not be able to connect to the User Location Service.
- When you are in a meeting, you cannot connect to people already
in another meeting.
- You cannot connect with Data and Audio to someone who is already
in a meeting.
- Some conference bridges are case sensitive, so you may need to
enter the conference name with the same capitalization when
placing the call as the conference name on the bridge appears.
- If your connection to the network drops and is reconnected,
you might have to click the refresh directory button to see a
list of people logged into the directory.
RECEIVING A CALL
================
You are ready to receive an incoming call if you are currently
running Microsoft NetMeeting and have not selected Do Not Disturb
on the Call menu.
Warnings and Known Bugs
-----------------------
- If you are using Microsoft NetMeeting on a local area network,
you might not be able to receive calls while your Dial-Up
Networking logon screen is open.
SHARING AN APPLICATION
======================
Any person in a meeting can share an application with the other
participants. When you share an application, other people can
see the application. When you Collaborate, other people can
see and use the application.
NOTE: Windows NT users cannot share applications, but can use
applications that others have shared.
Warnings and Known Bugs
-----------------------
- If NetMeeting is installed in a directory with a path name that
contains extended characters, application sharing may not work.
- Sharing one Windows Explorer window shares all of them. If you
run a program while Windows Explorer is shared, the program
will also be shared.
Examples of Explorer windows include Internet Mail and News,
Control Panels, and Briefcase.
- When you share an application and collaborate, remote users
can use the File Open and File Save dialog boxes in your
application to access or delete files on your computer or
network.
To stop someone from using your shared program while you do
not have control of the cursor, press ESC.
To stop someone from using your shared program while you do
have control of the cursor, click the Work Alone button.
It is not recommended that you leave your computer unattended
while sharing an application and collaborating.
- You cannot drag an object onto a shared application or drag
an object from a shared application to the desktop.
- When you share control of an application, others will be
able to use features in that application to control hardware
devices (for example, to print a file) However, this does not
automatically share applications that report status for these
devices (for example, the Background Print Monitor)
- When you share an application with an Input Method Editor (IME),
you should show the IME status bar so that other people can use
the mouse to activate the IME.
If the IME does not support showing the status bar, or if other
people are having trouble activating the IME, you should activate
and deactivate the IME for them.
- If the IME window fails to repaint during a meeting, you can
cause it to repaint by clicking anywhere on the desktop.
- Ecco Pro cannot be shared.
- It is recommended that you wait at least 20 seconds after
initiating or joining a new conference before sharing an
application.
- It is recommended that you not change the mouse from right
handed to left handed or vice versa while sharing an application.
WHITEBOARD
==========
The Whiteboard enables you to draw simultaneously with other
users. Everyone in the meeting can see what is drawn on the
Whiteboard. When one person in a meeting runs Whiteboard, it
appears on everyone's screen.
Warnings and Known Bugs
-----------------------
- On Windows NT, if the directory NetMeeting is installed in contains
spaces in its name, you will not be able to run whiteboard or chat.
- The Whiteboard does not maximize to the full size of a 1024x768
or larger display.
- If you make several changes without pausing in the whiteboard,
other users might be prevented from making changes.
- On Windows NT, some text in the Whiteboard may not print.
- Cutting or copying something on one computer and pasting it into
the whiteboard on Windows NT might not work.
CHAT
====
Chat enables you to type messages for other users to see. When
one person in a meeting runs Chat, it appears on everyone's screen.
Chat files are stored with the .txt file extension. If Microsoft
Notepad, or another program that can read files in .txt format is
installed on your computer, it can be used to open chat files. To
open a Chat file with Chat, run Chat, click the File menu, click Open,
and select the file to be opened.
Warnings and Known Bugs
-----------------------
- In Chat, if you click Options and then check Clear Screen, this
feature will not clear chat on other people's computers if they
are using versions of NetMeeting older than NetMeeting 2.0 Beta 2.
- On Windows NT, if the directory NetMeeting is installed in contains
spaces in its name, you will not be able to run whiteboard or chat.
FILE TRANSFER
=============
Files dragged onto the listing of people in the meeting are
sent to all the people in the meeting.
To send a file to a specific person, right click that person's
icon in the list of people in the meeting, and then click Send File.
To send a file to everyone in the meeting, click the Tools menu, and
then click Send File.
To cancel sending a file, click the Tools menu, and then click
Cancel Send.
Warnings and Known Bugs
-----------------------
- If you try to send a shortcut to a file, the actual file will be
sent instead.
- Exchanging files with Intel ProShare 2.0 does not always work
properly.
AUDIO COMMUNICATION
===================
By default, audio communication is enabled for TCP/IP calls.
Audio is supported only over TCP/IP and between no more than
two people.
Sound quality can vary significantly depending on your sound
card and microphone. To automatically adjust your settings, use the
Audio Tuning Wizard.
Full-duplex audio enables you to speak at the same time as the
person you are speaking to. If your sound card supports
only half-duplex audio, or if you have not enabled full-duplex
audio in NetMeeting, you and the other person in your call will
have to take turns speaking.
Using full-duplex audio can require both more bandwidth and more
CPU than using half-duplex audio and as a result may result in poor
sound quality.
If you are using a WinNov video capture card and have selected it
as your wave device for recording audio, you must use a camera
that conects to the Multimedia Extension Connector and includes a
microphone. Alternately, you may select your computer's sound card
as the wave device in the audio tuning wizard and plug a microphone
into your sound card.
Warnings and Known Bugs
-----------------------
- Users of Microsoft NetMeeting and Intel IPhone can only talk to
each other if both users have a computer with a Pentium processor.
- Users of Microsoft NetMeeting Beta1 and Microsoft NetMeeting Beta 2
will only be able to talk to each other if both users have a computer
with a Pentium processor.
- Pressing CTRL+ALT+DELETE might disconnect the audio connection.
- If you join a meeting, or call a person who has selected
Conference Host in the Call menu, you will not be able to use
the audio features in your meeting.
- The Audio Tuning Wizard works only when you are not in a
call with audio.
- Some users will receive a message in the Audio Tuning Wizard
that explains that their sound card is unsupported. This
occurs when the sound card does not support some of the features
required for it to be supported by NetMeeting. NetMeeting's
audio features may work even if you get this message, but
you may experience poor audio quality.
If your sound card is unsupported, you might want to contact
the manufacturer to find out if newer sound card drivers are
available.
- If you are experiencing choppy full-duplex sound quality, try
switching Microsoft NetMeeting to half-duplex sound quality.
To do this, carry out the following steps:
1. Make sure that you are not on a NetMeeting call.
2. Click the Tools menu, and then click Options.
3. Click the Audio tab.
4. Clear the Enable Full Duplex Audio check box.
- If you are having problems with your audio quality or sound
card when using NetMeeting, it might be related to your hardware
configuration or driver installation. Please open the NetMeeting
support page at Microsoft to get the latest support information.
To open the NetMeeting support page, click the Help menu, and then
click Online Support.
- If your computer has more than one audio device, you should ensure
that the audio devices selected in the Audio Tuning Wizard match the
selections in the Multimedia properties in Control Panel.
- If the Audio Tuning Wizard indicates that your sound card is not
supported, you might still be able to use the audio features of
NetMeeting, but might experience poor audio quality.
- It is recommended that you not switch between full-duplex and
half-duplex audio while in a meeting with audio.
- Full-duplex audio might not work with Media Vision Pro Audio
Spectrum 16 sound cards.
- Computers with a 486 processor will not be able to use audio
with other software based upon the H.323 audio conferencing
standard over a dial up networking (modem) connection. They
will be able to use audio with other NetMeeting users over a
dial up networking connection, or with other H.323 based audio
conferencing products over a LAN.
HANGING UP
==========
When you hang up, you disconnect anyone you have called or
anyone who called you. If the disconnected users have invited or
accepted other users into the meeting, they are also
disconnected.
VIDEO
=====
- To use the video features of NetMeeting, you need a sound card and
a video capture card and camera, or a video camera that connects
through your computer's parallel (printer) port. Video does not work
on some computers with a processor slower than a Pentium.
- Video is supported only over TCP/IP and between no more than
two people.
- If you do not have a sound card installed, you will not be
able to use NetMeeting's video capabilities.
- If you are unable to use NetMeeting's audio features in
a call, you will also be unable to use NetMeeting's video
features.
- If you have more than one video device installed, or have
not properly uninstalled a video device that was previously
installed, you might not be able to use video.
- If your video device is not properly uninstalled and you
have enabled video in NetMeeting, the remaining camera
software may warn you repeatedly that it cannot find the
camera.
- If your computer does not have a Pentium processor, you will
not be able to send video.
- Computers with a bi-directional (ECP or EPP) parallel port will
perform noticeably better with parallel video cameras than computers
with a uni-directional parallel port.
- Cameras which connect to a video capture card will utilize less of
your computer's processor than cameras that connect through your
computer's parallel port. It is recommended that you not use a
color parallel camera if your computer is not a Pentium 133 or
better.
- If you disconnect your camera while using NetMeeting's video features,
your camera's software may display messages telling you that the
camera is not responding. To disable these messages, click Options
in the Tools menu, click Video and un-check Send video with NetMeeting.
- It is recommended that you not run another program that uses video
while running NetMeeting.
- If some areas of your video window contain the wrong colors, your
camera be aimed at an area with insufficient light. Some video
drivers may provide a low light filter option.
- If you are using the video features in a dark area, some cameras
will cause your computer to become extremely slow and unresponsive.
KNOWN ISSUES
============
- You cannot run ReachOut 5.0 on computers where Microsoft
NetMeeting is installed.
- To find the name that NetMeeting uses as your NetBIOS name,
carry out the following steps:
1. In Control Panel, double-click the Network icon.
2. Click the Identification tab. The Computer Name is displayed.
- If you use User Profiles to maintain your Windows preferences
on all the computers on a network, you might have to rerun the
Audio Tuning Wizard when you switch computers.
- If you have NetMeeting running on more than one computer and
have specified the same e-mail address on each computer,
you will have trouble connecting to the User Location Service
- If you change your name while in a call, it is not completely
updated until you exit and re-start NetMeeting.
- Both Microsoft FrontPage and Microsoft NetMeeting currently use
the same file type (.cnf).
- When you are in a meeting, your clipboard is shared with everyone
else in the meeting. This enables you to paste objects other
people cut or copy into the clipboard into your local programs.
There is a system policy that disables clipboard sharing.
- Changing the name of your User Location Service will not log you
in to the new User Location Service, you must log in manually.
- If you are using Windows 95 Version 4.00.950 B, canceling the
Dial-Up Networking dialog that appears when you start NetMeeting
will appear to cause NetMeeting to hang, however NetMeeting will
work fine after about two minutes. You will not be logged onto the
User Location Service until you manually connect to your Internet
Service Provider and Log on to the User Location Server.
- If you Create a SpeedDial, clicking Send to mail recipient will
only work if your e-mail program is MAPI aware (for example
Microsoft Exchange).
- You can only return calls using the incoming call log if the person
who called you was using NetMeeting 2.0 Beta 2 or later.
WINDOWS NT ISSUES
=================
- Windows NT users cannot share applications, but can use applications
that others have shared.
- If the directory NetMeeting is installed in contains spaces in its
name, you will not be able to run whiteboard or chat.
- If you are using NetMeeting on Windows NT and you are unable to
receive a call, reboot your computer and try again.